faqs

As a consumer, can I buy directly from Calyx Labs?

We are a wholesale distributor and currently do not sell directly to consumers.

For individual purchases, visit tvape.com to buy authentic CCELL® power supplies. For ingredient-containing cartridges, consumers should purchase compliant, tested products through licensed dispensaries, delivery services or retailers only. Ingredient-containing cartridges should never be modified or tampered with.

Can Calyx Labs cartridges be filled with tobacco, eJuice, or eLiquid?

No. Our cartridges and power supplies are not to be used for tobacco-derived products.

Does Calyx Labs fill cartridges?

As representatives and distributors of CCELL® vaporization hardware, Calyx does not provide or fill ingredient-containing cartridges; instead, we partner with legal and authorized businesses extracting natural plant-based oil that fill, seal and deliver cartridges to legal and authorized retailers.

Does Calyx Labs offer private label manufacturing for brands?

Yes. Calyx Labs distributes CCELL® technology product lines, giving our customers the option to customize private label manufacturing with their designs. We welcome the opportunity to work with brands looking for bespoke products.

Does Calyx Labs sell products outside of the USA and Canada?

Yes. While Canada legalized adult-use sales for cannabis flower in October 2018 and concentrates in 2019, we are excited about the future of international vaporizer sales, as  legalization continues to gain momentum around the globe. 

International sales represent a growing sector of interest for us, and we have a dedicated team in Ontario, Canada that caters to our current global customer base. We welcome the opportunity to work with clients of all shapes and sizes in legalized markets such as the Netherlands, Germany and Spain.

We anticipate that Canadian and U.S.-based recreational & medical vaporizer sales will continue to dominate our revenue mix as new emerging markets develop and expand, and the demand for premium vaporizer technology increases.

What does mAh mean?

Battery capacity is measured in milliamp Hours (mAh). The mAh is the battery’s electric power over time. The higher the mAh, the longer the battery life.

What is a 510 Threaded Cartridge?

A descriptor of the threaded connection used to join parts, “510” literally refers to 10 threads at 5mm. This type of threaded connection quickly became the standard for most vape pens, making it easier to use various cartridges and pens together.

What safety information is available for businesses considering or purchasing Calyx Labs products?

Safety data sheets are available to legal and authorized cannabis companies seeking additional information. Please contact info@calyxlabs.com or your Account Executive with any questions, or visit our technology page for more information.

Why does CCELL® use lithium-ion batteries?

Using the right battery makes all the difference. All of the handheld electronics we use in our daily lives — smartphones, laptops, tablets, and vape pens — are made with Lithium-ion (Li-ion) batteries. In vaporization technology, a strong li-on battery capacity ensures that each draw is consistent. Additionally, these batteries are low maintenance and have a high energy density, allowing for shorter charging times and longer lasting charges. How long a battery takes to charge makes a big difference to its usability. A long-lasting vape battery that takes all day to charge offers little advantage. A quality vape battery needs to strike a balance between how long a battery can keep a charge and how long it takes to achieve that charge, which is why CCELL-designed vaporizers use lithium-ion batteries. It is important to note that batteries won’t recharge indefinitely. Batteries that can handle multiple charging cycles are a requirement for any vaporizers intended for long-time use.

All of the Li-ion battery cells used in our products meet the requirements of UN38.3, ensuring they are safe for air transportation. As a trusted distributor of CCELL®® products exclusively, all of our power supplies include failsafe short-circuit protection that disables the output if a short is detected. Rechargeable products include overcharge protection for the battery cell.

Why is ceramic heating better than wick technology?

CCELL cartridges use ceramic heating elements rather than more common, less reliable wick technology. These cartridges are built with larger holes to allow thicker and purer liquid to flow. They work by utilizing a ceramic heating element instead of cooking liquids on an exposed metal coil. This prevents the oil from burning and producing the acrid, unpleasant taste distinctive in inferior vape products.

Downloads

product catalogue

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customization guide

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